# THE INFORMATION WE COLLECT FROM OUR USERS We are a non-custodial wallet, and the information we collect from you is limited. Nevertheless, you may find additional DeFi features and products within our platform which require you to verify your identity before using the service. The information we collect from you depends on the service you use on Blithe Wallet. Our services and how you may use them are properly explained in our [Terms of Service/Use](http://127.0.0.1:5173/terms-of-service). We basically collect your basic profile information (full name, username, and password) and contact info (phone numbers and/or email addresses). We may collect this data when you file a complaint or send us a request, suggestion, or report a bug. The information we collect is categorically explained as follows: 1. Registration Information: We may collect your basic profile information when signing up for a third-party product or service on Blithe Wallet. 2. Customer support information: We may collect your information when you file a complaint to our customer support center. This may include your email address and phone number. 3. Product/Service Usage Information: We may collect data on your operating system, IP address, device, and browser used to access our platform, data, and time you accessed our platform or service, among others. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://blithe.gitbook.io/blithe-wallet-whitepaper/blithe-wallet-privacy-policy/the-information-we-collect-from-our-users.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.